Upload your survey
PDFs or photos of RICS Level 1, Level 2 or Level 3 reports.
Just got your RICS home survey back and drowning in condition ratings, defect codes and “further investigation recommended”? Upload it. HouseMate explains what the findings mean, how serious they may be, and turns them into clear next steps before exchange — then keeps guiding you through the rest of your purchase.
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Survey extract
“Condition rating 3. Evidence of damp penetration to the party wall; further investigation recommended.”
HouseMate explains
This is the most serious rating. It may need looking into before exchange — ask the surveyor what’s causing it and consider a damp specialist’s quote.
Private document reviewSupports your surveyor, doesn’t replace themBuilt around real home-buying worriesPlain English every time
PDFs or photos of RICS Level 1, Level 2 or Level 3 reports.
HouseMate translates condition ratings, defects and surveyor wording into plain English, helping separate urgent issues from routine maintenance.
HouseMate turns survey findings into practical next steps for your buying journey — the questions to raise with your surveyor, solicitor, broker or seller, and what to line up before exchange.
A few real-world examples of the wording buyers ask about most — and how HouseMate helps you read it.
What the survey says
“Condition rating 3. Evidence of damp penetration to the party wall…”
HouseMate explains
This is the most serious rating. It may need investigation before exchange, especially if the cause is unclear.
What to consider next: Ask your surveyor what they think is causing it, and consider getting a damp specialist or contractor quote before committing.
Understanding your survey is often the first worry — but buying a home doesn’t stop there. The same HouseMate that decodes your survey also helps with solicitor emails, mortgage offers, searches, enquiries, exchange and completion, and tells you when it’s worth chasing.
Survey findings → questions to ask
Turn condition ratings and defects into a clear list of questions for your surveyor and solicitor.
Solicitor updates → what they mean
Make sense of conveyancing emails, enquiries and searches, so you know what each update is really asking for.
Mortgage documents → what to check
Understand the wording in your mortgage offer and valuation, and what to look over before you commit.
Buying timeline → what happens next
See where you are between offer and completion, what comes next, and when it’s worth chasing.
| Rating | What the surveyor means | What you should do |
|---|---|---|
| Rating 1 | No significant repair is currently needed. | Nothing urgent — monitor over time. |
| Rating 2 | Repairs or replacement are needed but not usually urgent. | Get quotes, budget for repairs, and consider whether it affects your offer. |
| Rating 3 | Serious or urgent repairs/investigation may be needed. | Ask for more detail, instruct a specialist if needed, and consider negotiation before exchange. |
| NI | Not inspected, usually because access was restricted. | Do not treat it as a clean bill of health. Ask what could not be inspected and whether access can be arranged. |
Based on RICS Home Survey Standard and public RICS condition rating guidance.
Damp
Rising, penetrating or condensation damp can mean very different causes and very different costs.
Roof condition
Slipped tiles, nail fatigue, leaks or ageing coverings — from routine repairs to bigger budgeting decisions.
Structural movement
Cracks, movement, subsidence or historic settlement — context and cause matter more than the word itself.
Electrics & boilers
Dated systems and safety checks, including EICR or Gas Safe recommendations worth following up.
Drainage
Blocked, shared or untested drains that the surveyor flags for further checking.
Japanese knotweed
Legal, mortgage and remediation implications that buyers often need to investigate carefully.
Reads the whole report, not just one line
Explains severity, not just definitions
Suggests buyer-side next questions
Helps you decide when to wait, chase, investigate or negotiate
Keeps survey findings connected to your wider buying journey
Also helps with solicitor emails and mortgage documents in one place
Some people search for an “AI property survey analyzer”; HouseMate is built specifically as a UK property survey analyser for RICS reports.
No. HouseMate helps you understand the report your surveyor produced and prepare better questions. Always confirm important decisions with your surveyor, solicitor or another qualified professional.
It is designed for RICS Level 1, Level 2 and Level 3 reports, including Condition Reports, HomeBuyer Reports and Building Surveys. It can also help explain mortgage valuation wording where available.
HouseMate can flag issues that buyers often investigate, price up or discuss before exchange, such as serious condition ratings, damp, roof defects or safety checks. It should not be treated as professional negotiation, legal or valuation advice.
Yes. Your document review is private to your account and handled according to HouseMate’s Privacy Policy.
You can try your first document review free with no card required. Paid plans start from £9/month and can be cancelled anytime.
Upload your survey for a plain-English breakdown of the findings, the likely seriousness, and the questions worth asking — then let HouseMate keep guiding you through to completion.
Analyse my survey freeIncludes your HouseMate dashboard, next steps and one free document review.
HouseMate is an AI-powered support tool. It helps you understand your survey and prepare questions, but it is not a RICS surveyor, solicitor, mortgage broker, lender or financial adviser — always check important decisions with the relevant professional.