Survey reports
See what matters, what’s normal, and what to ask your surveyor.
HouseMate explains
“Damp in chimney breast — common in older homes. Ask whether it’s active and whether repairs are needed before exchange.”
🏡 Your AI companion for buying a home
Know what to do next when buying a home
HouseMate uses AI to translate surveys, solicitor emails and mortgage documents into plain English — so you know what they mean, what matters, and what to ask your solicitor, broker or surveyor next.
- Track your purchase from offer to completion
- Know what to do next — and when to wait or chase
- Understand documents and prepare better questions
Includes 1 free document review · no card required · AI-powered guidance, not legal or financial advice
HouseMate is an AI assistant. It helps you understand documents and prepare questions — your solicitor, surveyor, lender or broker remains the source of professional advice.
Good morning, Alex 👋
23 Oakfield Road
Stage 3 of 7: Conveyancing43%
Next up
- Local searches in progress
- Reply to solicitor enquiries
- Review survey findings
Ask anything about your purchase…
Features
Everything you need to feel less lost while buying
HouseMate turns the messy home-buying process into clear next steps, plain-English explanations and practical questions to ask the right professionals.
Personal buying dashboard
See where you are, what matters now and what is likely to happen next.
Priority order
HouseMate turns your journey into clear next steps so you know what to do first.
Should I chase?
Know when to wait, when to follow up and who you are waiting on.
Ask HouseMate
Ask questions about your purchase, your next step or anything that feels confusing.
Document review
Upload surveys, solicitor letters or mortgage documents and get a plain-English explanation.
Included with Plus
AI House Report
Plus users can check local prices, area signals and listing risks before offering.
HouseMate helps you prepare better questions and feel more in control. It gives general guidance and plain-English explanations — it does not replace advice from your solicitor, surveyor, lender, broker or financial adviser, and AI House Reports are not a formal valuation.
Personalised next steps
Personalised next steps, just for you.
HouseMate looks at your stage, property and documents to show exactly what to focus on now.
- Tailored to your purchase
- Clear next actions
- Stay on track
Your checklist
Updated today- Ask your solicitor what’s still outstandingRecommended
- Mortgage applicationIn progress
- Local searchesWaiting on others
- Replies to enquiriesWaiting on others
- Don’t give rental notice yetNot yet
Document understanding
Understand the documents along the way
From surveys to solicitor emails and mortgage offers, HouseMate explains what your documents mean and how they affect your next steps.
Solicitor emails
Understand what your solicitor is waiting for and whether you should chase.
HouseMate explains
“Replies to enquiries are still pending. This usually means your solicitor is waiting on the seller’s solicitor.”
Mortgage offers
Understand your offer, key conditions and what to avoid before completion.
HouseMate explains
“Your mortgage offer is in place. Check the expiry date and avoid new credit before completion.”
Transparent by design
Built to support your professional advice — not replace it
HouseMate is an AI assistant. It helps you understand your documents and prepare better questions, while your solicitor, surveyor, lender or broker stays the source of professional advice.
Plain-English explanations of confusing documents
Suggested questions to raise with your solicitor, broker or surveyor
Clear next steps based on where you are in the buying process
Private document review for signed-in users
Not legal, mortgage, financial or survey advice — always check important decisions with the relevant professional.
💬 Worried about something?
Worried about something?
Ask HouseMate the questions you’d normally Google, worry about, or chase your solicitor for.
My survey says damp. Is that serious?Searches have taken 4 weeks. Is that normal?The seller doesn’t have building regs. What now?When should I give notice on my rental?Can I exchange before my mortgage offer arrives?
Ask anythingYour timeline
Know what stage you’re at.
Most buyers don’t know what stage they’re in — or what should happen next. HouseMate makes the process visible.
Offer accepted
Mortgage application
Survey
SearchesYou’re here
EnquiriesYou’re here
- 6
Exchange
- 7
Completion
📍 You’re here
Searches and enquiries
Your solicitor is checking the property and raising questions with the seller’s solicitor. Delays here are common.
Why HouseMate
Built for real home-buying stress
HouseMate helps with the moments buyers usually panic, chase too early, or feel left in the dark.
Survey confusion
Understand what matters, what’s normal, and what needs follow-up.
Solicitor delays
Know when to wait, when to chase, and what to ask.
Mortgage timing
Keep track of applications, valuations, offers and expiry dates.
Exchange uncertainty
See what needs to be ready before you commit.
Moving decisions
Avoid giving notice or booking removals too early.
Renovation worries
Turn survey findings into practical next steps.
Pricing
Simple pricing. Less stress.
Choose the level of support you want while buying your home. Cancel anytime.
Free Preview
No card requiredFree
Try HouseMate with one free document review and see how it turns a confusing buying document into clear next steps.
- 1 document review
- Ask a few basic questions
- No card required
HouseMate Starter
Best for most buyers£9/ month
Clear next steps, personalised guidance and Ask HouseMate support throughout your purchase.
- Personalised buying dashboard
- Priority order and exact next steps
- Journey updates
- Ask HouseMate AI
- Should I chase? guidance
- 50 AI questions/month
- 3 document reviews/month
HouseMate Plus
More support£19/ month
More AI usage, deeper document help and AI property research before you offer.
- Everything in Starter
- 5 AI House Reports/month
- 200 AI questions/month
- 15 document reviews/month
- More detailed document support
- Solicitor email/document help
- Post-completion guidance
Check local prices, area signals and listing risks before you offer.
HouseMate is in early access. Your plan is live now, and we’re adding more guidance and features regularly. Cancel anytime.
HouseMate is an AI-powered support tool that provides general guidance and plain-English explanations. AI House Reports are research and offer-prep support, not a valuation. It does not replace advice from a solicitor, surveyor, mortgage broker or lender, or financial adviser — check important decisions with the relevant professional.
By subscribing you agree to our Terms of Use and Privacy Policy.
Built for UK buyers
Guidance designed around how buying a home actually works in the UK.
Your documents stay private
Your uploads are yours. We keep your information secure and confidential.
Guidance, not legal or financial advice
Plain-English support to help you feel informed and confident.
FAQs
Questions, answered.
A few of the things buyers often ask before getting started.
Is this legal or financial advice?
No. HouseMate offers general guidance and plain-English explanations to help you understand your documents and next steps. It doesn’t replace advice from a solicitor, surveyor, mortgage broker or financial adviser.
What documents can I upload?
Common home-buying documents like survey reports, solicitor letters and emails, mortgage offers and search results. We explain what they mean in everyday language.
Is this only for first-time buyers?
It’s designed with first-time buyers in mind, but anyone buying a home in the UK who wants clearer explanations and calmer next steps may find it helpful.
Can I cancel anytime?
Yes. Plans start at £9 a month and you can cancel whenever you like — no long contracts and no cancellation fees.
When is the best time to start using HouseMate?
Any time — whether you’re saving, viewing, mid-purchase or have just had an offer accepted. The earlier you start, the more HouseMate can help you stay ahead of each stage.
Will this replace my solicitor or broker?
No. HouseMate helps you understand what’s happening and what to ask, so you get more from your solicitor, surveyor and broker — it doesn’t replace them.